1. Information We Collect

A. Information You Provide

We may collect personal information you voluntarily provide, including:

• Full name

• Email address

• Billing and shipping address

• Phone number

• Account login credentials

• Uploaded artwork files

• Order and transaction information

You are responsible for ensuring the accuracy of the information you provide.

 

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B. Automatically Collected Information

We may automatically collect information when you access our website, including:

• IP address

• Browser type

• Device type

• Operation system

• Referring URLs

• Pages viewed

• Date and time of access

This information is used to improve website performance, enhance security, and analyze usage trends.

 

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2. Uploaded Artwork and User Content

When you upload artwork or files to MDOSigns.com:

• Files are stored on secure servers for production and record keeping purposes.

• Files are used solely to fulfill your order and for internal operational needs.

• We do not sell, license, or distribute uploaded files to third parties.

 

Intellectual Property Responsibility

 

By uploading content, you represent and warrant that:

• You own the content or have full legal authorization to reproduce it. 

• The content does not infringe on any copyright, trademark, or other intellectual property rights. 

• The content does not violate any laws.

 

You agree to indemnify and hold harmless MDOSigns and Inkflo Print & Design, LLC from any claims arising from content you upload.

We reserve the right to refuse, remove, or cancel orders containing content that we believe may violate intellectual property property laws or our policies.

 

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3. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Manage customer accounts

• Provide customer support

• Communicate order updates

• Improve website functionality

• Detect and prevent fraud

• Comply with legal obligations

We do not sell your personal information.

 

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4. Payment Processing

Payments are processed through secure third-party payment processors (such as Stripe or similar providers).

We do not store full credit card numbers or sensitive payment data on our servers. Payment processors manage payment data in compliance with applicable security standards (PCI-DSS).

 

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain shopping cart sessions

• Enable secure login functionality

• Improve user experience

• Analyze website performance

You may disable cookies in your browser settings; however, certain features of the website may not function properly without them.

 

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6. Data Retention

We retain information:

• As long as your account remains active

• As necessary to fulfill orders

• As required for tax, accounting, and legal compliance

Uploaded artwork may be retained for production records, reorders, or dispute resolution purposes.

 

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7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no internet transmission or storage system is 100% secure. We cannot guarantee absolute security.

 

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8. Third-Party Services

We may share limited information with trusted third-party providers that assist with:

• Payment processing

• Website hosting

• Email communication

• Analytics

• Shipping and fulfillment

These providers are contractually obligated to use your information only as necessary to perform their services.

 

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9. Limitation of Liability

MDOSigns.com and Inkflo Print & Design, LLC is not responsible for errors in submitted artwork, including but not limited to:

• Misspellings

• Design errors

• Low-resolution images

• Improper bleed or margin setup

Customers are responsible for reviewing proofs and confirming order details prior to final submission.

 

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10. Your Rights

As a U.S.-based customer, you may request:

• Access to the personal information we hold about you

• Corrections to inaccurate information

• Account deletion

Requests may be submitted to: info@mdosigns.com

 

We may retain certain information as required by law or for legitimate business purposes.

 

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11. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

 

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12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated revision date.

 

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13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Inkflo Print & Design LLC or MDOSigns.com

1737 Stebbins Dr #240B  info@mdosigns.com